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Friday, November 09, 2007

Broadband Slowing Down

No idea why, but my broadband has been really slow these 2 days. Not sure if I am the only one facing this problem, but I have read a few other bloggers mention this in passing.

It's no wonder the ISP is getting lots of bad press lately. The clients are complaining about slow speeds, business are complaining, i think it isn't really providing the service that they have promise when we first signed up. The other problem is also the slow response time of the customer service, usually it isn't until days when they answer your query, and even when they do, they don't commit as to when they will fix your problem.

I know it's difficult to answer technical problems over the phone when you don't have enough technical folks running the lines, but that's hardly an excuse.


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